Planning the Utility (EL157)
Course Length: 5 Hours/0.5 CEUs*
Course Description: This course outlines the different types of plans that utilities may use and why having a vision for your utility is important. You will be given tools to help your utilty realize its goals and anticipate the outputs of the planning process, including capital improvement projects. The course also covers the importance of communicating with the public and developing useful presentations.
This course consists of the following three modules:
Module 1: Planning
Module 2: Capital Improvement Planning
Module 3: Communications: Presentations and Outreach
Learning Objectives:
• Describe types and uses of different planning processes.
• Apply critical development factors used in constructing capital improvement plans.
• Discover the basic tools for providing good presentations.
*You may be awarded CEUs/PDHs for AWWA education programs by your licensing agency. AWWA grants Continuing Education Units (CEUs) for this course at a rate of 1 CEU for 10 contact hours. It is the individual's responsibility to contact the appropriate licensing agency before registering for any continuing education credit program.