Back to Facilitation Fundamentals for Public Service Leaders Certificate Program
EL270 - Facilitation Fundamentals for Public Service Leaders Certificate Program
Certificate Program Length: 8 Hour / 0.8 CEU*
Course Description: This self-paced course will cover the basics of facilitating a variety of meeting types and give the learner the confidence to have successful outcomes for their agency and employees with inclusive participation at their meetings. This training consists of 4 modules each with videos, case studies, articles, reflection and self-evaluation. Each module is designed to be completed in approximately 90 minutes to two hours.
Local government leaders are called upon to work with a variety of groups and individuals. In any one day, they can be called to run a community input meeting, review specifications from a consultant, give feedback to a new employee and assure a resident that their water is safe to drink. Each of those encounters require that the leader have a variety of skills and knowledge from which to draw on to facilitate the best outcome in each situation. The public sector provides unique challenges in meeting facilitation.
The courses included in the Certificate Program are:
Situational Facilitation and Leadership (EL266)
Facilitation Methods (EL267)
Planning and Managing the Meeting (EL268)
Virtual Meeting Tips and Tricks (EL269)
*CEUs: You may be awarded CEUs/PDHs for AWWA education programs by your licensing agency. AWWA grants Continuing Education Units (CEUs) for this course at a rate of 1 CEU for 10 contact hours. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license within your particular state; 2. To confirm what you need to submit for credit approval.