EL148 - Introduction to the Utility
Course Length: 5 Hours / 0.5 CEUs*
Course Description: Are you preparing for a career in utility management? This course will introduce you to utility operations as a whole, focusing on water and sewer systems. The course includes a brief introduction to the regulatory environment and covers how to work with regulatory agencies and consent orders. You will learn about the importance of media relations and communications with the public.
- Effectively communicate the importance of your job to your community.
- Describe the importance of regulations and why they have been established for the industry.
- Explain the importance of dealing with the public and media.
CEUs *You may be awarded CEUs/PDHs for AWWA education programs by your licensing agency. AWWA grants Continuing Education Units (CEUs) for this course at a rate of 1 CEU for 10 contact hours. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license; 2. To confirm what you need to submit for credit approval.