Planning and Managing the Meeting (EL268)
Course Length: 2 Hour / 0.2 CEU*
Course Description: Learn how to recognize good facilitation skills and techniques. Understand how to engage a variety of learning styles. Recognize difficult behavior causes and solutions. Learn how to use reflection at the end of a meeting and ensure follow up after every meeting.
This course consists of the following four modules:
Module 1: Managing the Meeting
Module 2: Closing Out The Meeting
Module 3: Basic Facilitation Skills
Module 4: Dealing With Difficult Situations
Learning Objectives:
• Apply the principles of good meeting agenda creation
• Use good practices during the meeting to keep people engaged
• Recognize difficult behaviors and possible solutions
• Explain the benefit of reflection to close out meetings
• List steps that can be taken to insure follow up after the meeting
Certificates of Completion: AWWA will award a Certificate of Completion upon success passing of this course. This does not automatically imply that your state agency will award you CEUs. It is the individual's responsibility, before registering for any continuing education credit program, to contact the appropriate licensing agency.